Shipping

We will make every effort to select the lowest cost method of shipping your order to you.

NOTE: All Ceramic Pieces are MADE TO ORDER Pieces and take time to create each piece. If ordering multiples of the same piece this will delay your order while we create the item. Most items are on the shelf ready to ship and will ship once packaged. If you need an item on special timeframe please email in advance of ordering for shipping estimate timeframe.

SHIPPING TIMEFRAMES: when choosing a shipping option, this timeframe is after the item has been made and ready to ship. 

Your order will be packed to arrive in good condition. All of our packages are insured for shipping. If by chance you receive a broken item, Please take photos of your box, packaging, and item. Send photos to jamie@rivercraftceramics.com along with your order number, phone number. Once all items are received and reviewed, we will receive a replacement or refund.